Call Center
Friends,
>
>Take a break !!! Call centre jobs People wonder why r they paid so much for just being on the phone.
>Take a look:
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>Tech Support: "I need you to right-click on the Open Desktop."
>Customer "Ok."
>Tech Support: "Did you get a pop-up menu?"
>Customer: "No."
>Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
>Customer "No."
>Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"
>Customer: "Sure, you told me to write 'click' and I wrote
>'click'."
>
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>Customer: "I received the software update you sent, but I am
>still getting the same error message."
>Tech Support: "Did you install the update?"
>Customer: "No. Oh, am I supposed to install it to get it to work?"
>
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>Customer: "I'm having trouble installing Microsoft Word."
>Tech Support: "Tell me what you've done."
>Customer: "I typed 'A: SETUP'."
>Tech Support: "Ma'am, remove the disk and tell me what it
says."
>Customer: "It says '[PC manufacturer] Restore and Recovery
>disk'."
>Tech Support: "Insert the MS Word setup disk."
>Customer: "What?"
>Tech Support: "Did you buy MS word?"
>Customer: "No..."
>
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>Customer: "Do I need a computer to use your software?"
>Tech Support: ?!%#$
>
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>Tech Support: "Ok, in the bottom left hand side of the screen,
>can you see the 'OK' button displayed?"
>Customer: "Wow. How can you see my screen from there?"
>
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>Tech Support: "What type of computer do you have?"
>Customer: "A white one."
>
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>Tech Support: "Type 'A:' at the prompt."
>Customer: "How do you spell that?"
>
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>Tech Support: "Is your computer on a separate telephone line?"
>Customer: "No." (Clicks the button to log on to our service)
>Tech Support: "Well then we can't-" Customer: "It says no dial
>tone'.
"
>Tech Support: "That's because you're on the line with me right
>now. You need to-"
>Customer: "No, that's not it. It does this all the time. I just
>have to try a few times, and it will let me through."
>Tech Support: "No, ma'am. It's not even trying to dial right
>now because you're on the phone with me."
>Customer: "It must be busy. I'll try again later."
>
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>Tech Support: "What's on your screen right now?"
>Customer: "A stuffed animal that my boyfriend got me at the
Grocery store."
>
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>Tech Support: "What operating system are you running?"
>Customer: "Pentium."
>
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>Customer: "My computer's telling me I performed an illegal
>abortion."
>
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>Customer: "I have Microsoft Exploder."
>
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>Customer: "How do I print my voicemail?"
>
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>Customer: "You've got to fix my computer. I urgently need to
>print a
>document, but the computer won't boot properly."
>Tech Support: "What does it say?"
>Customer: "Something about an error and non-system disk."
>Tech Support: "Look at your machine. Is there a floppy
>inside?"
>Customer: "No, but there's a sticker saying there's an Intel
inside."
>
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>Tech Support: "Just call us back if there's a problem. We're open 24 hours."
>Customer: "Is that Eastern time?"
>
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>Tech Support: "What does the screen say now?"
>Customer: "It says, 'Hit ENTER when ready'."
>Tech Support: "Well?"
>Customer: "How do I know when it's ready?"
Hits: 1002
Added: 06-Oct-2008
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